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Client Testimonials


Google Reviews

“My Carrier AC unit is about 6 years old and hadn’t received maintenance since 2014. Luckily the price to fix everything was very reasonable and it my AC was working within 30 minutes. Scheduling was easy as well as scheduled in a timely manner. Ronnie was Prompt, Knowledgeable, Professional, Polite, and Accommodating. Definitely will continue doing business with this company.”
-Portia


“I was very pleased with the recommendations on purchasing a new Heat Pump/AC unit for my home. All the Jarboe Maintenance, Technicians, Sales Team, and Installers for the unit, were very professional, knowledgeable, trained in their respective job within the team. The replacement/install of the new Heat Pump/AC unit went quite well. The installers worked well together and were respectful of my home when they removed the old unit. They stayed at the home and made sure the unit was working properly and that I understood how to operate it. Overall, I would recommend Jarboe’s to everyone. Thank you Jarboe’s.”
-Jackie R


“I was having problems with my a/c unit and they were able to get a technician out to my house on the same day that I had called. The technician, Buford, was so nice and helpful, and did not charge me for any new parts until he could figure out exactly what was wrong. I also enjoyed getting text updates about who my technician was, his picture and bio, along with real live updates of when he’d arrive. Very pleased!”
-Megan B


“The technician from Jarboe’s, Greg, was polite, knowledgeable, and experienced. We couldn’t be more satisfied with his work installing a faucet for our sink and disconnecting plumbing for an old shower in our basement. He even installed new ball joints for the hot/cold pipes to our washer. I would definitely recommend Jarboe’s, especially Greg, to anyone needing any type of plumbing work done.”
-Suzanne L


“Called on Friday afternoon…. but I do realize it is the end of the work week. They tried to work me in but called towards the end of the day to schedule on Monday between noon and two. Got a call at 12:10 to tell me they were on the way. Junior arrived and very pleasant to work with. He was respectful and explained everything he was doing. Gave me 4 options once he diagnosed the issue with our water heater. Once we decided, his work was done in a timely and efficient fashion. No problems recommending this company to anyone who asks. Thanks for the superior service!”
-Bill H


“This place is the best from start to finish, Christopher Kahafer, helped us choose a unit and worked patiently with us in our 90⁰ house while all the paperwork was filed. The installation crew was courteous and worked quickly and efficiently to get our new unit up and running before the hot weather hits. Thanks guys! will definitely call again if anything should arise.”
-Amanda D

Facebook Reviews

“I called Jarboe’s when it was hot outside

And even hotter in our house – at least 81!!! They sent someone out the same day to assess the situation, and he immediately found the problem. This one was on a Friday afternoon! When I spoke with Dispatch they said they could have someone on site Monday, and probably out to put the unit in on Tuesday. Little did she know I already had a tech in my house, and he would be able to replace the unit on Saturday.

So thankful for a cool home after just 2 days AND a super professional company! All of the guys that entered my home were courteous, thorough, friendly, and cleaned up after themselves. I was highly impressed and will def use them again.”
-Jenna S


“The plumber that came out from Jarboe’s was early, which was great. He fixed the problem in no time. (He was even kind enough to carry in a large box we got from Amazon.) We signed a service agreement with Jarboe’s.”
-Betsy M


“The gentleman that came to my home was top notch! He was courteous, respectful, and professional. He fully explained the work he would be doing and carried it out accordingly in a timely manner. He put booties on before entering even though he did not have to go more than 6 feet from the door and was on a vinyl floor in the kitchen. He even changed those booties after he went to get additional equipment before re-entering my home. Customer service is huge for me and he did a fantastic job and I hope the company truly sees the value that Dezmond adds for them when he is out in the field.”
-Michelle H

HomeAdvisor Reviews

“Terrific work. Willing to go above and beyond to fix a complicated mess below our kitchen sink. Also a really nice, smart fellow!”
-Sarah G


“They provided a second opinion and repairs. The first company said the furnace was undersized and needed to be replaced. The tech from Jarboe’s consulted the operation manual and adjusted the fan speed from low to medium to provide heat to the whole house. I have since also had them do plumbing inspection and advice (nothing needed to be repaired).”
-Craig P


“They were very professional and reasonably priced.”
-Valerie C


“They replaced my air and furnace unit. Their prices were competitive and they did exceptional work. I would absolutely recommend them and will use them again.”
-Robert M

BBB Reviews

“John was professional, courteous on time and got the job done a little earlier than promised. I have become a Jarboes fan and have used the for AC/ Furnace and Water heater replacement. Quality work.”
-Ted H


“Excellent service; friendly people!!!!”
-Lori W


“Excellent service from my first call until the last technician completed the job. Technicians were clean, personable, and knowledgeable. I will definitely call them for my future needs. The scheduler was also personable and professional.”
-Cliff M


“Tech were polite, cover their shoes while in the house, answered all my questions. Parts I did not understand were fully explained and what that part did. I would recommend these techs to anyone, everyone.”
-Dot C


“Our AC went out on a 90 degree day. They were quickly able to get us an appointment, which was wonderful. In addition, Mr. Josh, the serviceman, was thorough, friendly and very professional. He also made it a point to get as the most economical price for the services provided. We have called Jarboe’s a number of times over the years for both plumbing and HVAC. We will continue to be loyal customers.”
-Stephanie E


“Melvin, the technician, was here right on time. He seemed expert in knowledge and did a fine job cleaning the equipment. He explained thoroughly what he was doing. He also explained the paperwork at the end and help me understand what he had found and what needed to be done. It was a very good experience. Five stars !”
Michael W


“The whole process – from intake to actual service – was extremely efficient and well conceived. Call center associate was great and asked all the right questions and the fellow who arrived to do the service could not have been more friendly or helpful. Rates are competitive and certainly a good value. It’s the third time we’ve had Jarboe’s out (always for different things) and we’ll keep calling. Great experience.”
-Jon S

Jarboe’s Plumbing, Heating & Cooling in the Community

At Jarboe’s Plumbing, Heating & Cooling, it is our honor to give back to our community. We are proud and humbled each year to present scholarship opportunities to Louisville area high school seniors through the ExtraordinAIRy Treasures scholarship program.

About ExtraordinAIRy Treasures

In addition to high school scholarships, Jarboe’s Plumbing, Heating & Cooling presents Christmas On Us as a way to say thank you to the ExtraordinAIRy Treasures in our community who go above and beyond to serve others regardless of their own circumstances.

About Christmas On Us

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